Are you searching for an exciting career opportunity in customer service with one of the world’s leading companies? Amazon is looking for enthusiastic and dedicated people to join its team as Customer Service Associates in Hyderabad.
This role offers a unique chance to be part of Amazon’s legendary customer service experience while working from their Hyderabad office. If you are passionate about helping customers and looking for a role that provides excellent growth potential, this could be the perfect fit for you.
Role Overview:
- Position: Non-Tech Support – Voice/Blended
- Salary: INR 25 – 35K Month
- Industry: BPO / Call Centre
- Department: Customer Success, Service & Operations
- Role Category: Voice/Blended
- Employment Type: Full-Time, Temporary/Contractual
Job Role: Customer Service Associate
As a Customer Service Associate at Amazon, your primary responsibility will be to provide top-notch customer support. This role is full-time and contractual, based at Amazon’s Kokapet office in Hyderabad. You will be part of a fast-paced environment, where you handle customer inquiries, resolve issues, and ensure that Amazon continues to deliver a world-class customer experience.
Job Type:
This position is offered full-time, and candidates residing in Hyderabad are eligible to apply. The role is contractual, providing flexibility and potential for growth within the company.
Who Should Apply?
Amazon is looking for candidates who are committed, adaptable, and eager to contribute to the success of the customer service team. Here’s what you need to qualify:
Eligibility Criteria:
- Qualification: Minimum qualification is 10 + 2. Graduates and postgraduates are welcome to apply.
- Course Enrollment: Candidates should not be enrolled in any regular course, as this is a full-time position.
- Communication Skills: Excellent English communication skills are a must.
- Shift Flexibility: Candidates must be comfortable working night shifts and flexible hours, including weekends.
- Freshers: If you’re a fresher who has completed your academic requirements, you are encouraged to apply.
Also read: Infosys is Hiring Freshers: Junior Programmer/Software
Why Work at Amazon? Compensation & Benefits
Amazon offers a competitive salary package, along with several other benefits, to ensure the well-being and satisfaction of its employees.
Salary Base Pay:
- Annual Salary: INR 2,47,000 to INR 4,20,000 PA
Additional Benefits:
- Zeta Meal Card: INR 1,100 per month, which totals INR 13,200 per year.
- Health Insurance: Coverage up to INR 5.0 Lacs.
- Night Shift Allowance: INR 150 per shift.
- Overtime Allowance: Provided as per business requirements.
- Work Week: a 5-day working week with two consecutive days off (days off may vary based on business needs).
- Cab Facility: Pick-up and drop-off cab services are available for employees working from the office.
- Internet Allowance: INR 1,250 per month, which totals INR 15,000 per year (applicable for work-from-home scenarios).
How to Apply
- Step 1: Copy and paste the registration link provided below into a new browser tab.
- Step 2: Complete the registration process. You will then receive an assessment link with instructions that must be completed within 24 hours
- Registration and Assessment Link:
Why Join Amazon’s Customer Service Team?
Amazon is not just a company; it is an experience. As a Customer Service Associate, you will be at the forefront of ensuring that millions of customers worldwide enjoy a seamless shopping experience. The role offers a vibrant work environment where every day brings new challenges and opportunities to learn. With Amazon’s commitment to employee growth and development, you have access to resources that can help you build a rewarding career.
Moreover, the compensation and benefits package at Amazon is designed to take care of your financial, health, and well-being needs. The opportunity to work in a global company like Amazon provides you with a platform to interact with diverse customers, understand global standards in customer service, and develop skills that are highly valued in today’s job market.
FAQs
Can I apply if I’m not residing in Hyderabad?
No, this opportunity is only open to candidates residing in Hyderabad.
Is prior experience necessary for this role?
No, freshers are welcome to apply, as long as they meet the educational and communication criteria.
Are there opportunities for career growth within Amazon?
Yes, Amazon provides ample opportunities for career advancement within the company.
