Reliance Jio has announced the latest work from home vacancy for the post of JIo Customer Care Executive. Candidates should have at least 10th and 12th pass can apply for these Jio Customer Care Executive Jobs 2024. If you are a person who works under pressure, patiently listens to customers, and offers solutions from all over the country, ensuring that customers are happy with our services.
Jio Customer Care Vacancy 2024:
| Company Name: | JIO |
| Job Type: | Experience: |
| Post Name: | Customer Care Executive |
| Location: | Remote |
| Qualification: | 10th, 12th Pass |
| Experiance: | Not Required |
| Salary: | 25000-35000 INR |
| Last Date: | 26 October 2024 |
Job Description:
As a JIO Customer Care Executive, you will talk to JIO customers, answer their questions, and solve their problems. You have to need to listen carefully, provide helpful information, and make sure customers are happy with our services. Some of the common tasks you will perform include:
- Answering customer questions about JIO services
- Assisting customers with technical problems
- Providing solutions for billing or recharge-related issues
- Updating customer details and accounts
- Sharing important updates about JIO products and services
- Ensuring that every customer you interact with leaves satisfied and happy
Skills Required:
- You need to talk and listen well. It doesn’t matter if it’s in English or Hindi. Explaining things clearly to customers is a must.
- Customers may come to you when they are frustrated. So, staying calm & being patient is super important for dealing with various situations.
- You will use computers or phones to access customer information and fix their problems.
- You should be able to handle multiple tasks, answer calls quickly, and not make customers wait for too long.
- Good English or Hindi communication
Also Apply: Exciting Career Opportunity: Apply Now for Reliance Jio Customer Associate – 12th Pass
Qualification Details for JIO Vacancy 2024:
For JIO Customer Care Executive role, the following qualifications are required:
- The minimum qualification is a 10th pass, those candidates who have 12th, ITI, Diploma, or any Degree are also eligible to apply for this vacancy.
- Candidates must have a basic knowledge of computers, such as using email, typing, and browsing.
- Prior experience in customer service or call centers is a plus, but not necessary as training will be provided.
Company Profile:
JIO is one of India’s biggest telecom companies. We offer fast internet, affordable calling plans, and other services to millions of people. At JIO, we value teamwork, customer satisfaction, and innovation.
About Jio Customer Care Job Role:
As a Customer Care Executive, your main role will be to assist customers by answering calls, solving issues, and providing information about JIO services. Your job is to make the customer’s experience smooth and satisfying.
Application Process:
- Applicants can click on the Apply Online Button below.
- You don’t need to sign up or sign into your account.
- It is a simple process, just fill in your details and upload your Resume.
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